What do I do if my concert gets cancelled?

If your concert or event gets rescheduled, your ticket will be honored on the rescheduled date. If your event is cancelled without being rescheduled, use the contact information on your receipt to arrange for a 100% refund.

How can I be sure this isn’t a concert ticket scam?

We offer a 125% Money Back Guarantee if: Your order is accepted by, but not delivered by the seller. Your order is accepted by, but shipped too late by the seller for the tickets to arrive in time for the event. You were denied entry because of the tickets, or invalid tickets were provided by… Read more »

When will I get my concert tickets?

This depends on the event, and on what delivery options you selected. Some tickets are eTickets which you can print up immediately after your order, while others are physical tickets you can have delivered to the address of your choice. When you select your concert tickets, pay special attention to the Delivery Options box on… Read more »