Faqs

CountryMusicOnTour.com is dedicated to making your concert ticket buying experience as easy and inexpensive as possible. We focus on just country music artists so we’re not distracted by sports events, pop music, theater, or any other special tickets… just country. Because of that we are able to stay in the know on the latest concert announcements, tour schedules, headliners, opening acts, and venues that matter to you, country music’s biggest fan! If you have a question not answered here, please feel free to leave it in the comments below.

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Our Ticket Guarantee

This depends on the event, and on what delivery options you selected. Some tickets are eTickets which you can print up immediately after your order, while others are physical tickets you can have delivered to the address of your choice. When you select your concert tickets, pay special attention to the Delivery Options box on the billing page. This will provide you with your ticket delivery timeline.

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We offer a 125% Money Back Guarantee if:

  • Your order is accepted by, but not delivered by the seller.
  • Your order is accepted by, but shipped too late by the seller for the tickets to arrive in time for the event.
  • You were denied entry because of the tickets, or invalid tickets were provided by the seller.

AND we offer a 100% Money Back Guarantee if your event is cancelled entirely with no rescheduled date.

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If your concert or event gets rescheduled, your ticket will be honored on the rescheduled date.
If your event is cancelled without being rescheduled, use the contact information on your receipt to arrange for a 100% refund.

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